Congratulations if you have an up-to-the-minute, well structured and maintained Web site that's doing everything you want and is driving customers to your door!

Hands up those who think, or know for sure, that you could do better.  Whether it's a big, bold review, a tidy up, some much needed maintenance of new products and services or simply a review of effectiveness - let us independently test your customer Web experience against what you want to achieve.

Amongst the things we look at ...

• General appearance of the site
• New customer experience
• Ease of finding products and services
• Download / printing information
• Existing customer log-in / experience
• Things you can do (shopping carts etc) and how they work
• Ease of navigation
• Search facilities
• Contact processes
• Gathering information for follow-up
• Comparison with what you say you are trying to achieve

We'll be your customer or prospect and see how we would react.  But, unlike a customer or prospect, we won't go away.  We'll report back to you on our experiences and guide you through some ideas for improvement and help you to prioritise them.

We don't offer Web Site programming directly, but we can provide the specification and manage the implementation if you wish.